1.1 Selling Skills Program (SSP)

SSP is a step by step guide through the complete sales process. It was developed on the expertise of JTI „Sales Pyramid” selling model used in more than 40 countries.

This program will cover each step of the sales process from researching your prospective clients and creating SMARTER objectives, opening the sales call, asking value driven questions, presenting the benefits to customers , to closing the sale and developing the account.

Sales people will discover how to speak with customers. Not about products and benefits, but about the customer and his current background so that they can adjust their conversation to correspond to the customers’ needs.

BENEFITS:

  •  OWN the conversation – participants will learn key selling conversational skills enabling sellers to engage customers and accurately identify the customer needs and wants developing a strong buyer-seller relationship
  •  ASK the right questions – use thoughtful questions, to develop a clear understanding of the customers needs and why they are important. We will teach a unique technique, called chunking to conduct the conversation
  •  MANAGE Customer Concerns – Recognize and resolve customer concerns, by using chunking methodology and openly address customers skepticism. Be confident in managing the six most common types of challenging customers.
  •  CLOSE the deal- Discover and practice our model to secure customer commitment

DURATION: 3 days