TEAM DEVELOPMENT SERVICES
Our Team Development services are custom-created solutions for your team challenges.
1. Team Assessments (HPT)
Teams benefit greatly when they know what they are doing well, and what could be improved. In this way, a Team Assessment process catalyzes and increases their willingness to “own” what they themselves have said can be changed for the better.
Depending on the needs of your team, we recommends different types of Team Assessments that our clients have found are vital components to improving team performance and results.
We would strongly recommend our :
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Active Team Assessment (ATA)
One highly effective strategy for team performance improvement is to engage the team members directly in an assessment process. An ACTIVE Team Needs Assessment yields key team issues and strategies for change that are very actionable – because the team members themselves have expressed what is required to make positive change happen.
Using a “focus group” format, a cross section of your team (or all team members) opens up and articulates what they see as key team “Strengths” and “Areas for Change and Improvement”. Their direct feedback is analyzed and presented in a summary Team Assessment Report to management. These assessments help prioritize key issues for the management, and help us to design targeted team programs and powerful team interventions.
1 day workshop
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Online High Performance Team Assessments
(Great People Inside online Assessment)This in an additional Team Assessment tool that measures a team’s current performance level. Our online Team Assessments can be customized, and often include measuring classic team indicators like Team Trust, Team Accountability, Open & Honest Communication, Interpersonal Support, Cross Functional Collaboration, Team Feedback, Team Conflict Resolution, Team Commitment, and much more.
Consult with an Team Build facilitator to explore how to use Team Assessments as a key step in initiating the development of your teams, and measuring them to sustain positive team change and success.
2. Team Coaching and Facilitation
Today’s organizational leaders know the value of having high performance teams implement key organizational priorities, initiatives, and projects.
Team Coaching and Facilitation services from senior Team Build facilitators enable leaders like you to be assured you are building, coaching, and facilitating your most important teams for unquestionable success.
We understand the dynamics of teams, and know how to expertly coach and facilitate them to create optimal results in short periods of time. Our senior consultants are able to bring team members with excellent functional expertise into a collaborative team process that leverages everyone’s technical skills, but keeps the team’s relationships, communication and results moving forward towards agreed-to goals and timelines.
Our Team Coaching & Facilitation services also incorporate real-time learning and development for the team. Depending on the team’s needs, our facilitators use selected modules and practices from our broad range of team development, leadership development, and organizational change programs on a “just-in-time” basis.
This way, we can increase the skills and knowledge of the team members while “jump-starting” them on a fast track to optimal performance.
3. Team Conflict Resolution
As organizations continue to restructure work teams, the need for training in conflict resolution will increase. Conflict arises from differences, and when individuals come together in teams, their differences in terms of power, values, and attitudes contribute to the creation of conflict. To avoid the negative consequences that can result from disagreements, most methods of resolving conflict stress the importance of dealing with disputes quickly and openly.
Conflict is not necessarily destructive, however. When managed properly, conflict can result in benefits for a team.
The cost of lost productivity for the manager is significant; and moreover, how well the manager deals with certain situations where there is conflict could have enormous costs to the organization in terms of leadership turn-over, employee turn-over, delayed projects due to inter-team conflict, employee complaints, potential litigation, and more.
Also, it is important for managers to navigate certain situations where there is conflict and avoid having that situation turn into a career ending conflict.
TeamBuild offers two services related to managing and resolving team conflict:
3.1.TeamBuild Resolution Service (TRS)
TeamBuild Conflict Resolution services provide an experienced conflict resolution and mediation coach to help you and your leaders navigate a difficult situation where there is interpersonal or team-based conflict.
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Our experienced coaches provide:
- Practical approaches to resolve personal and business conflicts
- Professional and confidential mediation for two or more individuals in dispute
- Facilitated and mediated participation in the resolution of conflict or disputes to empower and build trust in the workplace
- A “sounding board” for executives, managers, and team members who do not “feel heard” to express their concerns or grievances
- Professional coaching to promote healing in the individuals involved, and their ability to work with others
3.2. Management Coaching for Conflict Prevention (CCP)
We can provide coaching and training to managers in how to prevent team conflict; and also, how to deal with team conflict productively if it does occur.
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Our coach will provide your executives, managers, supervisors and others, training and coaching so that they will develop:
- New insights on conflict resolution from a personal and professional level
- Strategies to overcome barriers to effective listening & communication in conflictual situations
- New skills to resolve conflict in creative, productive and conciliatory ways
- Alternative ways to approach disputes and the confidence to consider a wide variety of options to help resolve them
- New communication skills that lead to productive behaviors and those eliciting counterproductive behaviors
- Methods to identify conflict before it ignites;
- The ability to coach and teach their staff on the benefits of timely and effective conflict resolution
- Preparation strategies to engage in challenging and difficult conversations with employees

